What is Capacity?
Capacity is a CX automation platform that runs AI agents across chat, voice, SMS and email. It also offers real-time agent assist, transcription, auto QA and conversation analytics to help support teams resolve and review customer interactions.
Key facts
- Pricing
- Custom Pricing
- Category
- Productivity
- Website
- https://capacity.com/
- Listing updated
- Nov 6, 2026
Capacity FAQ
What is Capacity?
Capacity is a CX automation platform that runs AI agents across chat, voice, SMS and email. It also offers real-time agent assist, transcription, auto QA and conversation analytics to help support teams resolve and review customer interactions.
What does Capacity cost?
Capacity pricing is listed as Custom Pricing.