What is Chatwoot?
Chatwoot is an open-source support platform covering live chat, email, WhatsApp and social channels, available self-hosted or in the cloud. Its AI agent Captain learns from help centers, PDFs and websites to answer routine questions and assist human agents. It targets businesses seeking an alternative to Intercom or Zendesk.
Key facts
- Pricing
- Open source
- Category
- Customer Support
- Website
- https://www.chatwoot.com/
- Listing updated
- Nov 11, 2026
Chatwoot FAQ
What is Chatwoot?
Chatwoot is an open-source support platform covering live chat, email, WhatsApp and social channels, available self-hosted or in the cloud. Its AI agent Captain learns from help centers, PDFs and websites to answer routine questions and assist human agents. It targets businesses seeking an alternative to Intercom or Zendesk.
What does Chatwoot cost?
Chatwoot pricing is listed as Open source.
What are alternatives to Chatwoot?
Customer Support alternatives to Chatwoot include Gorgias, Ada, Tawk.to AI, Gladly, Chatbase and Unbabel.