What is DeskDay?
DeskDay combines a conversational service desk, workflow automation, knowledge base, project management, billing and reporting for managed service providers and internal IT teams. It includes the Helena AI copilot for technicians and AI agents for triage and dispatch. A free trial is available.
Key facts
- Category
- Customer Support
- Website
- https://deskday.com/
- Listing updated
- Nov 11, 2026
DeskDay FAQ
What is DeskDay?
DeskDay combines a conversational service desk, workflow automation, knowledge base, project management, billing and reporting for managed service providers and internal IT teams. It includes the Helena AI copilot for technicians and AI agents for triage and dispatch. A free trial is available.
What are alternatives to DeskDay?
Customer Support alternatives to DeskDay include Gorgias, Ada, Tawk.to AI, Gladly, Chatbase and Unbabel.