Toolsground

Kapa

Customer Support

AI agents built from company knowledge sources

Visit Kapa ↗
+ tax where applicable

What is Kapa?

Kapa connects documentation, support tickets, wikis and over 30 other sources to create AI agents that answer questions for users and internal teams. It is aimed at companies that want accurate assistants on their docs or a replacement for their retrieval stack, and it also offers an MCP server for tools like Claude and Cursor.

Key facts

Category
Customer Support
Website
https://www.kapa.ai/
Listing updated
Nov 11, 2026

Kapa FAQ

What is Kapa?

Kapa connects documentation, support tickets, wikis and over 30 other sources to create AI agents that answer questions for users and internal teams. It is aimed at companies that want accurate assistants on their docs or a replacement for their retrieval stack, and it also offers an MCP server for tools like Claude and Cursor.

What are alternatives to Kapa?

Customer Support alternatives to Kapa include Gorgias, Ada, Tawk.to AI, Gladly, Chatbase and Unbabel.

Alternatives to Kapa

GorgiasThe AI helpdesk for e-commerce merchants.$10 moAdaAI platform for automated customer service at scale.Custom PricingTawk.to AIFree live chat with AI-powered automated responses.Free / $29 mo (AI)GladlyAgentic commerce AI for ecommerce brands$180 moChatbaseBuild a custom GPT-powered chatbot for your website.Free / $19 moUnbabelAI-powered language translation for customer service.Custom Pricing

See all Customer Support AI tools →

Guides that cover Customer Support

Reviews