What is LiveChat?
LiveChat, by Text, is website chat software with an AI agent that answers visitors around the clock, with human agents able to step in. It includes an omnichannel inbox, lead qualification, sales tracking reports and a chat API. A 14-day free trial is offered.
Key facts
- Category
- Customer Support
- Website
- https://www.livechat.com/
- Listing updated
- Nov 12, 2026
LiveChat FAQ
What is LiveChat?
LiveChat, by Text, is website chat software with an AI agent that answers visitors around the clock, with human agents able to step in. It includes an omnichannel inbox, lead qualification, sales tracking reports and a chat API. A 14-day free trial is offered.
What are alternatives to LiveChat?
Customer Support alternatives to LiveChat include Gorgias, Ada, Tawk.to AI, Gladly, Chatbase and Unbabel.
Alternatives to LiveChat
GorgiasThe AI helpdesk for e-commerce merchants.$10 moAdaAI platform for automated customer service at scale.Custom PricingTawk.to AIFree live chat with AI-powered automated responses.Free / $29 mo (AI)GladlyAgentic commerce AI for ecommerce brands$180 moChatbaseBuild a custom GPT-powered chatbot for your website.Free / $19 moUnbabelAI-powered language translation for customer service.Custom Pricing