What is Novu?
Novu is open-source infrastructure for sending notifications and letting AI agents talk with users across in-app, email, SMS, push, Slack, Teams, WhatsApp, and more through one API. Developers can add a prebuilt inbox component to their products.
Key facts
- Pricing
- Open source
- Category
- Customer Support
- Website
- https://www.novu.co/
- Listing updated
- Nov 11, 2026
Novu FAQ
What is Novu?
Novu is open-source infrastructure for sending notifications and letting AI agents talk with users across in-app, email, SMS, push, Slack, Teams, WhatsApp, and more through one API. Developers can add a prebuilt inbox component to their products.
What does Novu cost?
Novu pricing is listed as Open source.
What are alternatives to Novu?
Customer Support alternatives to Novu include Gorgias, Ada, Tawk.to AI, Gladly, Chatbase and Unbabel.
Alternatives to Novu
GorgiasThe AI helpdesk for e-commerce merchants.$10 moAdaAI platform for automated customer service at scale.Custom PricingTawk.to AIFree live chat with AI-powered automated responses.Free / $29 mo (AI)GladlyAgentic commerce AI for ecommerce brands$180 moChatbaseBuild a custom GPT-powered chatbot for your website.Free / $19 moUnbabelAI-powered language translation for customer service.Custom Pricing