What is Salesforce?
Salesforce is a CRM platform that combines customer data, business apps and AI agents through Agentforce. It covers sales automation, customer service, contact centers and marketing, and is used by companies of many sizes to manage customer relationships.
Key facts
- Category
- Customer Support
- Website
- https://www.salesforce.com/
- Listing updated
- Nov 11, 2026
Salesforce FAQ
What is Salesforce?
Salesforce is a CRM platform that combines customer data, business apps and AI agents through Agentforce. It covers sales automation, customer service, contact centers and marketing, and is used by companies of many sizes to manage customer relationships.
What are alternatives to Salesforce?
Customer Support alternatives to Salesforce include Gorgias, Ada, Tawk.to AI, Gladly, Chatbase and Unbabel.