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Thena

Customer Support

AI customer support platform for B2B teams

Freemium
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+ tax where applicable

What is Thena?

Thena unifies support across Slack, email, Microsoft Teams and chat with AI ticketing, chat agents and smart routing. It is designed for B2B companies managing customer issues across many accounts and teams. A free plan is available without a credit card.

Key facts

Pricing
Freemium
Free plan
Yes
Category
Customer Support
Website
https://www.thena.ai/
Listing updated
Nov 12, 2026

Thena FAQ

What is Thena?

Thena unifies support across Slack, email, Microsoft Teams and chat with AI ticketing, chat agents and smart routing. It is designed for B2B companies managing customer issues across many accounts and teams. A free plan is available without a credit card.

Is Thena free?

Yes. Thena lists a free plan. Pricing: Freemium.

What are alternatives to Thena?

Customer Support alternatives to Thena include Gorgias, Ada, Tawk.to AI, Gladly, Chatbase and Unbabel.

Alternatives to Thena

GorgiasThe AI helpdesk for e-commerce merchants.$10 moAdaAI platform for automated customer service at scale.Custom PricingTawk.to AIFree live chat with AI-powered automated responses.Free / $29 mo (AI)GladlyAgentic commerce AI for ecommerce brands$180 moChatbaseBuild a custom GPT-powered chatbot for your website.Free / $19 moUnbabelAI-powered language translation for customer service.Custom Pricing

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