What is Thena?
Thena unifies support across Slack, email, Microsoft Teams and chat with AI ticketing, chat agents and smart routing. It is designed for B2B companies managing customer issues across many accounts and teams. A free plan is available without a credit card.
Key facts
- Pricing
- Freemium
- Free plan
- Yes
- Category
- Customer Support
- Website
- https://www.thena.ai/
- Listing updated
- Nov 12, 2026
Thena FAQ
What is Thena?
Thena unifies support across Slack, email, Microsoft Teams and chat with AI ticketing, chat agents and smart routing. It is designed for B2B companies managing customer issues across many accounts and teams. A free plan is available without a credit card.
Is Thena free?
Yes. Thena lists a free plan. Pricing: Freemium.
What are alternatives to Thena?
Customer Support alternatives to Thena include Gorgias, Ada, Tawk.to AI, Gladly, Chatbase and Unbabel.
Alternatives to Thena
GorgiasThe AI helpdesk for e-commerce merchants.$10 moAdaAI platform for automated customer service at scale.Custom PricingTawk.to AIFree live chat with AI-powered automated responses.Free / $29 mo (AI)GladlyAgentic commerce AI for ecommerce brands$180 moChatbaseBuild a custom GPT-powered chatbot for your website.Free / $19 moUnbabelAI-powered language translation for customer service.Custom Pricing